Welcome to DeluxeTrip
By accessing and using the services provided by DeluxeTrip, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, users, and others who access or use our services. If you do not agree to these terms, please do not use our website or services.
DeluxeTrip is a luxury travel platform that curates and facilitates bespoke travel experiences for high-net-worth individuals. Our services include, but are not limited to, the booking of luxury accommodations, private jet charters, exclusive tours, and customized travel itineraries.
Use of Our Services
You agree to use DeluxeTrip’s services in accordance with these Terms and Conditions. You will not use the website or services for any unlawful or prohibited activities, including but not limited to:
- Booking fraudulent transactions
- Disrupting or damaging the website or services
- Infringing on intellectual property rights
You agree to provide accurate, complete, and current information when booking or interacting with our platform. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
Account Registration
To access certain services, including booking travel experiences or subscribing to our newsletter, you may be required to register for an account. You agree to provide accurate and truthful information during the registration process and to keep your account details up to date.
You are solely responsible for maintaining the security and confidentiality of your account and for any activities conducted under your account. If you suspect that your account has been compromised, you must notify us immediately.
Booking and Payment
Booking Process:
When you book a luxury experience through DeluxeTrip, we provide a customized and curated service based on your preferences. All bookings are subject to availability, and we will confirm your booking once the necessary arrangements are made and payment is processed.
Payment:
All payments for services and bookings are processed through our secure payment gateway. You agree to pay all fees associated with the services you select, including any taxes or service charges. Payment methods may include credit cards, bank transfers, or other approved payment methods.
By submitting your payment, you authorize DeluxeTrip to process the payment for the agreed-upon services. All payments must be made in full before services are provided unless otherwise specified.
Cancellations and Refunds
Cancellations:
For bookings that require a deposit or full payment, the cancellation policy will be outlined at the time of booking. DeluxeTrip will adhere to the specific cancellation terms set by service providers (hotels, airlines, private jet charters, etc.).
- Cancellations made more than 30 days before the travel date will receive a full refund, minus a processing fee.
- Cancellations within 30 days of the travel date may result in partial or no refund, depending on the service provider’s policy.
DeluxeTrip will work with you to assist in rescheduling or making other arrangements where possible. However, we cannot guarantee refunds or changes if service providers have strict cancellation policies.
Refunds:
Refunds will be processed based on the terms and conditions provided by the service providers involved in the booking. All refund requests must be submitted in writing within the time frames specified by the service providers.
User Content and Conduct
You may have the opportunity to submit feedback, comments, and other content (collectively “User Content”) on our website. By submitting User Content, you grant DeluxeTrip a non-exclusive, royalty-free, worldwide license to use, modify, publish, and distribute your content across our platforms.
You agree not to:
- Post or transmit any User Content that is unlawful, defamatory, obscene, or violates intellectual property rights.
- Use our website to engage in any form of cyber attack or malicious activities.
- Post misleading or fraudulent information about travel experiences, services, or products.
We reserve the right to monitor, edit, and remove User Content that violates these terms.
Intellectual Property
All content on the DeluxeTrip website, including text, images, logos, graphics, and videos, is the property of DeluxeTrip or its licensors and is protected by copyright and other intellectual property laws. You agree not to copy, distribute, modify, or create derivative works based on any content from our website without express permission.
Limitation of Liability
To the fullest extent permitted by law, DeluxeTrip shall not be liable for any damages arising from:
- Inaccuracies or errors in the content provided on our website.
- Failure to provide the services as booked due to issues outside our control (e.g., weather, strikes, etc.).
- Loss or damage to personal property, injury, or other incidents during your travel experience.
Our liability is limited to the amount paid for the services rendered by DeluxeTrip, excluding any other incidental or indirect damages.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated or controlled by DeluxeTrip. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and policies of these third parties before interacting with them.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to the Terms and Conditions
DeluxeTrip reserves the right to modify these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page with the new effective date. By continuing to use our services after the update, you agree to abide by the modified terms.
Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of [Your State], without regard to its conflict of law principles. Any disputes arising from these terms will be resolved through arbitration or mediation, as determined by the applicable laws.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
📍 4938 Hampden Lane, # 446 Bethesda MD, 20814
📧 info@deluxetrip.com | ☎️ 1 (800) 731-9652
